Start of automated gate operation at Chubu and Kansai Airports

Immigration Services Agency

  • Monday, September 14, 2009: The number of automated gates and user registration areas at Narita International Airport was increased.
  • Thursday, September 17, 2009: Automated gates and user registration areas were newly installed at Chubu Centrair International Airport and Kansai International Airport.
  • From Thursday, September 17, 2009, the Nagoya Regional Immigration Services Bureau and the Osaka Immigration Services Bureau have started accepting user registrations.

The outline can be found below. For details on the procedures, please click here.

1. Location of automated gates

  • Narita International Airport - Departure and landing examination areas at PTB No. 1 and No. 2
  • Chubu Centrair International Airport - Departure and landing examination areas
  • Kansai International Airport - North/South departure and landing examination areas

2. Location and time for registration of automated gate use

  • Tokyo Regional Immigration Services Bureau - 2F Re-entry application counter (9:00 a.m. to 4:00 p.m., excluding Saturdays, Sundays, national holidays, and December 29 to January 3)
  • Nagoya Regional Immigration Services Bureau - 2F Automated gate use registration counter (9:00 a.m. to 4:00 p.m., excluding Saturdays, Sundays, national holidays, and December 29 to January 3)
  • Osaka Regional Immigration Services Bureau - 3F Inspection Coordination Department (Departure/Arrival counter) (9:00 a.m. to 4:00 p.m., excluding Saturdays, Sundays, national holidays, and December 29 to January 3)
  • Narita International Airport - Departure and landing examination areas at PTB No. 1 and No. 2 (8:00 a.m. to 5:00 p.m.)
  • Chubu Centrair International Airport - Departure examination area (8:00 a.m. to 9:00 p.m.)
  • Kansai International Airport - In front of the North International Departures Area (Next to the CIQ PR Room) (8:00 a.m. to 4:00 p.m.)

Please note that registration at Narita International Airport and Chubu Airport will be done at the departure examination area and can be done only on the day of departure. Registration at Kansai International Airport will take place before the security checkpoint, so you cannot register at the departure examination area.

Passport, fingerprint, face photograph scanner
Gate

Phone numbers for inquiries about the automated gates

  • Tokyo Regional Immigration Services Bureau - Inspection Coordination Department (Tel: 03-5796-7251)
  • Nagoya Regional Immigration Services Bureau - Labor Inspection Department, Inspection Management Team (Tel: 052-559-2112)
  • Osaka Regional Immigration Services Bureau - Inspection Coordination Department (Tel: 06-4703-2100)
  • Narita Airport District Immigration Services Office - General Affairs Division (Tel: 0476-34-2222) or Inspection Coordination Department (Tel: 0476-34-2211)
  • Chubu Airport District Immigration Services Office - Inspection Coordination Department (Tel: 0569-38-7413)
  • Kansai Airport District Immigration Services Office - Inspection Coordination Department (Tel: 072-455-1457)
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