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How to use an automated gate (notice)

(This homepage is a guide to the automated gates for Japanese nationals and foreign nationals entering and departing Japan with re-entry permits, etc. For those who will use the automated gates under the Trusted Traveler Program, please see this website.)

Please use the automated gates when traveling overseas.
Immigration checkpoints at airports can get quite crowded during summer vacation and over the New Year's period.
Even in high seasons, the automated gates are relatively open, so the Immigration Services Agency recommends travelers use the automated gates when leaving or returning to the country.
There are automated gates in place at Narita International Airport, Haneda Airport, Chubu Centrair International Airport (Note), and Kansai International Airport. Please make use of the gates if traveling via these airports.
For more information, please read on below.

(Note) There are no automated gates at Narita International Airport Terminal 3, Haneda Airport Terminal 2, or Chubu Centrair International Airport Terminal 2.

Automated gate

The immigration examination area at the airport may become crowded when going on overseas business trips or vacations. At times like this, it is much easier to undergo immigration procedures by using the automated gates.
The automated gates provide a way to automatically conduct immigration procedures by verifying your identity via your passport and fingerprints.
It can be used by following the instructions on the display. You can register to use this system immediately at the airport on the day of your flight.

(Note) Reminders for user registration and use of automated gates

People who cannot provide their fingerprints alone or people who cannot operate the gates by themselves cannot use the automated gates.
The fingerprints of children 12 years and under are unstable; therefore, in some cases, their fingerprints cannot be registered (please also note that their fingerprints may not be able to be authenticated at the automated gates even if the fingerprints are able to be registered.)
Depending on the condition of their fingerprints (wear, aging, etc.), some people may not be able to register their fingerprint, or may not be able to use the system because of a lookup failure despite being registered.

Click here to watch a video about using the automated gates. You will be taken to an external page.

Speedy departures and arrivals

When the immigration examination area is crowded, you can use the automated gate to smoothly and speedily undergo immigration procedures.

Easy-to-use touch panel

By following the instructions and simple steps on the display, you can undergo immigration procedures.

Display when Japanese nationals use an automated gate

Display of automated gate (Japanese national)

The scanner reads the photograph page in your passport or on your registered user card.

Your fingerprints will be verified. Place your registered fingers (on both hands) on the scanner and gently push down.

Display when foreign nationals use an automated gate (departure)

Departing with a special re-entry permit

Automated gate display (foreign national, special re-entry permission)

The scanner reads the photograph page in your passport or on your registered user card.

Choose "Special Re-Entry."

Your fingerprints will be verified. Place your registered fingers (on both hands) on the scanner and gently push down.

Departing with a re-entry permit

Automated gate display (foreign national, re-entry permission)

The scanner reads the photograph page in your passport or on your registered user card.

Choose "Re-Entry."

The re-entry permission real is read.

Your fingerprints will be verified. Place your registered fingers (on both hands) on the scanner and gently push down.

Simple same-day registration using just your passport and an application form (no handling fees)

User registration can be done at the airport on the same day as your flight. Complete the application at the registration counter and, along with your passport, hand it to the attendant at the registration counter. (Foreign nationals must also show their residence card.)
Your fingerprints will be recorded during user registration.
The registration process usually takes about five minutes from the start of the application.
There are no handling fees to register or use the automated gates.
Once user registration is complete, you can use the automated gates from that same day.
You can also use automated gates at airports besides the airport you registered at.
You can obtain an application form from the bottom of this page.

(Note 1) Foreign nationals who leave Japan intending to enter using a re-entry permit must meet either of the following requirements:
- Possess a re-entry permit
- Qualify for special re-entry permission
(Note 2) When departing through special re-entry permission, residence cards for mid to long-term residents and special permanent resident certificates for special permanent residents are required in addition to a valid passport.
(Note 3) Those departing by special re-entry permission must conduct user registration for special re-entry permission.

(Note 1) About passport stamps

Passports will not be stamped.
Those who want stamps should, after passing through the automated gate, speak to a staff member at the examination office before boarding the aircraft if they are departing, or before undergoing customs examinations if they are returning (landing examination).
Please be aware that you will be unable to receive a passport stamp after the times stated above. For those who require entry (return) / exit records, please submit a request for disclosure of entry (return) / exit records. (You will be taken to the disclosure request guide page.)
However, in cases where proof of immigration is urgently required, please submit an inquiry to the Regional Immigration Services Bureau (see this page for the outline of the Immigration Services Agency) at which you underwent the immigration procedures.
Entry (return) / exit records may be required for procedures in cases other than those listed below. Please make sure in advance that the records are not necessary before proceeding to the gate.

Procedure for renewing a driver's license that expired while traveling abroad
Procedure pertaining to notification of change of address upon returning to Japan from abroad
Procedure to prove the total period (including the exemption period) for pension insurance
Tax exemption procedures for non-residents
Application procedures for travel visas

(Note 2) For those who will use the duty-free shops, please read the "Notes for using the automated gates (in Japanese)" (opens in a new window) published on the National Tax Agency homepage.

Location of automated gates

Narita International Airport: All departure and landing examination areas in Terminal 1 and Terminal 2.
(* There are no automated gates at Narita International Airport Terminal 3.)
Haneda Airport: All departure and landing examination areas in Terminal 3.
(* There are no automated gates at Haneda Airport Terminal 2.)
Chubu Centrair International Airport: All departure and landing examination areas in Terminal 1.
(* There are no automated gates at Chubu Centrair International Airport Terminal 2.)
Kansai International Airport: All departure and landing examination areas in Terminal 1 and Terminal 2 (international flights).

Location and time for registration of automated gate use

Narita International Airport Guide - PDF (in Japanese) PDF
Terminal 1 departure examination area - Available at all times while the departure examination area is open
Terminal 1 landing examination area - Hours: 8:00 a.m. to 5:00 p.m.
Next to the Information Center, 2F Central Building of Terminal 1 - Hours: 8:00 a.m. to 4:00 p.m.
Terminal 2 departure examination area - Available at all times while the departure examination area is open
Terminal 2 landing examination area - Hours: 8:00 a.m. to 5:00 p.m.
Group counter 33 of the north wing International Departures lobby, 3F Terminal 2 - Hours: 8:00 a.m. to 5:00 p.m.

Haneda Airport Guide - PDF (in Japanese) PDF
Next to Check-in Counter A in the Departure Lobby, 3F Terminal 3 - Hours: 8:00 a.m. to 5:00 p.m.
Terminal 3 landing examination area - Hours: 8:00 a.m. to 4:00 p.m.
Terminal 3 departure examination areas - Available at all times while the departure examination areas are open

Chubu Centrair International Airport Guide - PDF (in Japanese) PDF
Terminal 1 departure examination area - Available at all times while the departure examination area is open
Near Check-in Counter A, 3F Terminal 1 - Hours: 9:00 a.m. to 4:00 p.m. (excluding Saturdays, Sundays, national holidays, and December 29 to January 3)

Kansai International Airport Guide - PDF (in Japanese) PDF
International Departures Lobby (in CIQ PR room), 4F Terminal 1 - Hours: 8 a.m. to 9 p.m. (currently closed)
North and South departure examination areas, 3F Terminal 1 Building - Available at all times while the departure examination areas are open
North and South landing examination areas, 2F Terminal 1 Building - Hours: 8:00 a.m. to 4:00 p.m.
Next to the check-in lobby, 1F Terminal 2 Building (international flights) - Hours: 8:00 a.m. to 4:00 p.m. (currently closed)
Terminal 2 (international flights) departure examination areas - Available at all times while the departure examination areas are open
Terminal 2 (international flights) landing examination areas - Hours: 8:00 a.m. to 4:00 p.m.

Tokyo Regional Immigration Services Bureau
2F Re-entry application counter - Hours: 9:00 a.m. to 4:00 p.m. (excluding Saturdays, Sundays, national holidays, and December 29 to January 3)

Nagoya Regional Immigration Services Bureau
2F automated gate user registration counter - Hours: 9:00 a.m. to 4:00 p.m. (excluding Saturdays, Sundays, national holidays, and December 29 to January 3)

Osaka Regional Immigration Services Bureau
3F Inspection Coordination Department (departures/arrivals counter) - Hours: 9:00 a.m. to 4:00 p.m. (excluding Saturdays, Sundays, national holidays, and December 29 to January 3)

* Since it may take some time to register to TTP, please allow yourself extra time to visit the registration counter if you wish to register as a user.

Automated gate usage guide, application form, and registration cancellation request form

Please see below for the automated gate usage guide.
* This guide explains in detail how to use the automated gates, how to register as a user, and points to keep in mind.

For Japanese citizens - PDF (in Japanese)
For foreign nationals (those leaving Japan with re-entry permission) - PDF (in Japanese) (in English) (in Simplified Chinese) (in Korean)

Please see below for the application form to register as an automated gates user.

See here about the automated gates user registration cancellation request form - PDF

Guide to automated gate mobile branch office registration for companies and organizations

Staff of the Regional Immigration Services Bureaus conduct registration services for companies and organizations that wish to register to use the automated gates.

Phone numbers for inquiries about the automated gates

Narita Airport District Immigration Services Office - Inspection Coordination Department (Tel: 0476-34-2211)
Haneda Airport District Immigration Services Office - Inspection Coordination Department (Tel: 03-5708-3211)
Chubu Airport District Immigration Services Office - Inspection Coordination Department (Tel: 0569-38-7413)
Kansai Airport District Immigration Services Office - Inspection Coordination Department (Tel: 072-455-1457)
Tokyo Regional Immigration Services Bureau - Inspection Coordination Department (Tel: 03-5796-7251)
Nagoya Regional Immigration Services Bureau - Inspection Coordination Department (Tel: 06-4703-2152)
Osaka Regional Immigration Services Bureau - Inspection Coordination Department (Tel: 06-4703-2152)

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