This website is operated by the Immigration Services Agency for the purpose of providing information on the application procedures and use of the Trusted Traveler Program.
What is the Trusted Traveler Program?
The Trusted Traveler Program (TTP) is for people and their families traveling to Japan for a short time,
on business, to visit family, or as tourists. Foreign nationals recognized as "Trusted
Travelers" are able to use the automated gates* with a "registered user card" issued by
the Commissioner of the Immigration Services Agency.
*These automated gates are currently located in the landing examination areas and departure examination areas of Narita, Haneda, Chubu, and Kansai airports.
Benefits of the Trusted Traveler Program
Foreign nationals who are eligible to register as a user of the TTP do not need to wait to undergo a face-to-face immigration examination at an immigration booth; instead, they will be able to quickly conclude the immigration examination procedure using the automated gates with their registered user card.
To those who wish to apply for the TTP
Please complete the pre-check to confirm whether you meet the registration requirements.
Notice of system maintenance
Currently, the service of TTP system is stopped due to system maintenance.
We apologize for any inconvenience caused to the users.
We will let you know when the maintenance is over.
03-5796-7112 (If you are using an IP phone, PHS, or are calling from abroad.)
*Weekdays 8:30 a.m. to 5:15 p.m. (JST）
E-mail: firstname.lastname@example.org (24 hours a day, 365 days a year)
Or please contact your nearest Regional Immigration Services Bureau.
Trusted Traveler Program Information System Help Desk
E-mail: email@example.com (24 hours a day, 365 days a year)
If you are making an inquiry by email, please do not attach any files. We cannot check any files even if they are attached.