Trusted Traveler Program

To Foreign travelers visiting Japan for sightseeing, business, visiting relatives, etc.

This website is operated by the Immigration Services Agency for the purpose of providing information on the application procedures and use of the Trusted Traveler Program.

To those who wish to apply for the TTP

Please complete the pre-check to confirm whether you meet the registration requirements.

Due to border measures designed to limit COVID-19 infections (e.g., the suspension of visa exemption measures, the designation of countries/regions subject to the denial of landing permissions, etc.), new entries have largely been halted. As such, TTP examinations have also been suspended.
Applications that have already been accepted will be re-opened for review once the applicable border measures have been relaxed.

Inquiries *The inquiry desks cannot answer inquiries regarding the inspection results or the reasons for such results.

Inquiries about procedures

Information Center
Tel: 0570-013904 (IP phones, PHS, and calls from overseas: 03-5796-7112)
* Weekdays 8:30 am to 5:15 pm (JST)
E-mail: info-tokyo@i.moj.go.jp (24 hours a day, 365 days a year)
Or please contact your nearest Regional Immigration Services Bureau.

Inquiries about using the TTP system

Trusted Traveler Program Information System Help Desk
E-mail: mjf.support.cw@hitachi-systems.com (24 hours a day, 365 days a year)
If you are making an inquiry by email, please do not attach any files. We cannot check any files even if they are attached.Please include "TTP" in the subject line.

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