June 16, 2020 (Reiwa 2)
Immigration Services Agency
The Immigration Services Agency provides support for setting up consultation counters operated by local governments through subsidies meant to improve the framework for accepting foreign nationals. Here is a summary of the statuses of the decision of those grants and implementation of comprehensive consultation counters in 2018 (Heisei 30) and 2019 (Reiwa 1).
Regarding the subsidies to improve everyday living conditions for foreign nationals through the implementation and operation of comprehensive consultation counters that provide access to information and general counsel in multiple languages (hereinafter referred to as "comprehensive consultation counters"), registrations were made for the implementation project in the 2018 (Heisei 30) second supplementary budget and for the operation project in the 2019 (Heisei 31) budget.
In 2018 (Heisei 30) and 2019 (Reiwa 1), 146 local governments (hereinafter referred to as "municipalities") made grant decisions on either one or both of the implementation expenses and operation expenses.
As of 2020 (Reiwa 1), 139 municipalities, including 7 municipalities that opened facilities in April 2020 (Reiwa 2), nation-wide had opened and were operating centralized consultation counters since the grant decision.
As of 2019 (Reiwa 1), there had been 211,076 consultation cases received by comprehensive consultation counters.
The contents of the consultations in descending order were: pension and tax (14.3%), social insurance and medical services (10.8%), family matters (8.0%), procedures for entry and residence (6.8%), and children’s education (5.5%).
The languages used in consultation in descending order were: Portuguese (31.7%), Japanese (24.8%), and English (14.0%). These languages made up 70.5% of all cases received at the comprehensive consultation counters.