The Tokyo Regional Immigration Services Bureau offers consultation services at the Foreign Residents Support Center (FRESC) in Shinjuku, Tokyo.
Appointments may be made in advance to help reduce wait times. Anonymous consultation is also available, and interpreters can be arranged for those who do not speak Japanese.
Please visit if you have any questions about your status of residence, immigration procedures, or other residency-related issues.
FRESC is currently unable to offer consultations via telephone. For those who would prefer that method, please contact the information center.
Click here for information on information centers.
|Hours:||9:00 a.m. to 5:00 p.m. on weekdays (excluding national holidays and New Year holidays)|
|Location:||Co・mo・re Yotsuya, Yotsuya Tower 13F
Inside the Foreign Residents Support Center (FRESC)
For more information, click here.
|Supported languages:||Easy Japanese, English, Chinese, Korean, Vietnamese, Nepalese, Indonesian, Filipino, Thai, Portuguese, and Spanish
(Note) Other languages may also be supported. Please ask when making a reservation.
|Cost:||Free (including interpreters)|
|How to use:||If you would like to make an appointment for a consultation, please call or make an appointment online.|
Phone reservations: 03-5363-3025 (available in Japanese, English, and Chinese)
* The reservation form is available in English and Japanese.