The Foreign Residents Support Center (FRESC) uses Navi-Dial.
How to use:
Tel: 03-5363-3005
https://www.isa.go.jp/en/applications/disclosure/kaiji_release.html
Support available in:
Plain Japanese
Tel: 03-5363-3025 (for making reservations)
https://www.isa.go.jp/en/support/fresc/fresc_2.1.html
Online reservation form
Japanese - https://www12.webcas.net/form/pub/fresc/yoyaku-jpn
English - https://www12.webcas.net/form/pub/fresc/yoyaku-eng
Support available in 11 languages:
Plain Japanese, English, Chinese, Korean, Vietnamese, Nepali, Indonesian, Filipino, Thai, Portuguese, and Spanish
* Other languages may also be supported. Please ask when making a reservation.
Tel: 0570-003-110 (Human Rights Hotline)
Tel: 0570-090-911 (Foreign language human rights consultation)
https://houmukyoku.moj.go.jp/tokyo/
Support available in 11 languages:
Plain Japanese, English, Chinese, Korean, Filipino, Portuguese, Vietnamese, Nepali, Spanish, Indonesian, and Thai
Tel: 0570-011000 (Japanese)
Tel: 0570-078377 (other languages)
FRESC's Japan Legal Support Center (Houterasu)
https://www.houterasu.or.jp/forforeignnationals/aboutfresc/index.html
JLSC (Houterasu) (TOP)
https://www.houterasu.or.jp
Support available in 11 languages:
Plain Japanese, English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Tagalog, Nepali, Thai, and Indonesian
Tel: 0570-011000
https://www.mofa.go.jp/mofaj/toko/visa/index.html
Support available in 2 languages:
Plain Japanese and English
Tel: 0570-011000 (For labor consultation, select the language, then press 2, then 1)
Tel: 0120-816703 (Safety and health management)
Consultation and Support Office for Foreign Workers
https://jsite.mhlw.go.jp/tokyo-roudoukyoku/fresc.html
Consultation and Support Office for Foreign Workers (Safety and Health Team)
https://www.toukiren.or.jp/fresc
Support available in 3 languages:
Plain Japanese, English, and Chinese
Tel: 03-5361-8722
https://jsite.mhlw.go.jp/tokyo-foreigner/
Support available in 3 languages:
Plain Japanese, English, and Chinese
Tel: 03-3582-5203
https://www.jetro.go.jp/hrportal/
Support available in:
Japanese (support for Japanese companies)
Foreign nationals who have been negatively impacted by COVID-19 (lost their jobs, etc.) and are facing difficulties should call the dedicated phone line for a consultation.
Staff will help you navigate the aid systems available to you so that you can remain in Japan. For more details, click here.
Contact Information:
Tel: 0120-76-2029
https://www.isa.go.jp/en/support/fresc/fresc_helpdesk.html
Support available in 18 languages:
Plain Japanese, English, Chinese (Simplified/Traditional), Korean, Spanish, Portuguese, Vietnamese, Nepali, Thai, Indonesian, Filipino (Tagalog), Myanmar Language, Khmer (Cambodian), Mongolian, French, Sinhala, Urdu, and Bengali
Foreign Residents Support Center (FRESC)
Telephone number
Navi-Dial: 0570-011000 (Those calling from overseas and some IP phones should call this number)
Address: Yotsuya Tower 13F, 1-6-1 Yotsuya, Shinjuku-ku, Tokyo, 160-0004
Open from 9:00 am to 5:00 pm (excluding Saturdays, Sundays, national holidays, and December 29 to January 3)