FRESC Multilingual COVID-19 Vaccination Support

Multilingual support is available for reservations and consultations through to the date of vaccination.

In response to reports of language barriers preventing foreign nationals from making vaccination appointments, multilingual support is now being offered in the hopes that it will increase participation in vaccination initiatives.
Click here to read this page in plain Japanese

Vaccinations are free of charge. (You must pay any costs required to get to and from the vaccination clinic.)

Those who have received a vaccination voucher.

• Mid to long-term residents
• Temporary visitors who are unable to return home (who have been living in Japan for more than three months)
• Those undergoing deportation procedures (currently under investigation or provisional release)

* This includes those living in areas other than Tokyo, Osaka, and Nagoya.
* Those who have not received a vaccination voucher should contact the local government office in their current area of residence.
* If you require assistance, please contact the FRESC Help Desk.

FRESC Vaccination Reservation help line

Telephone number for reservations: 03-4332-2601

• Available from Monday to Friday (closed Saturdays, Sundays, and public holidays)
• 9:00 A.M. to 5:00 P.M.
• Service in multiple languages is available.
• If you need to change or cancel a reservation, please be sure to call.

* Please refrain from contacting hospitals directly.

Tokyo

• JCHO Tokyo Takanawa Hospital Reservations finished
  3-10-11 Takanawa, Minato-ku, Tokyo 108-8606
  → (For more detailed directions and a map of the area, please visit the JCHO Tokyo Takanawa Hospital website.)

Nagoya

• Nagoya Congress Center (Mass Vaccination Site) Reservations finished
  1-1 Atsuta-nishimachi, Atsuta-ku, Nagoya 456-0036
  → (For more detailed directions and a map of the area, please visit the Nagoya Congress Center website.)
  * Free parking is not available at this location. Please use public transportation.
• Fujita Health University Bantane Hospital Reservations finished
  3-6-10 Otobashi, Nakagawa-ku, Nagoya 454-8509
  → (For more detailed directions and a map of the area, please visit the Fujita Health University Bantane Hospital website.)
• JCHO Chukyo Hospital Reservations finished
  1-1-10 Sanjo, Minami-ku, Nagoya 457-8510
  → (For more detailed directions and a map of the area, please visit the JCHO Tokyo Chukyo Hospital website.)

Osaka

• Nanko Hospital Reservations finished
  2-11-15 Kitakagaya, Suminoe-ku, Osaka 559-0011
  → (For more detailed directions and a map of the area, please visit the Nanko Hospital website.)

Tokyo

JCHO Tokyo Takanawa Hospital Reservations finished

• Reservations begin: October 11 (Mon)
• Vaccinations begin: October 20 (Wed)

Nagoya

Nagoya Congress Center (Mass Vaccination Site) Reservations finished

• Reservations begin: October 11 (Mon)
• Vaccinations (first dose): October 19 (Tue) & 20 (Wed)
• Vaccinations (second dose): November 16 (Tue) & 17 (Wed)

Fujita Health University Bantane Hospital Reservations finished

• Reservations begin: October 22 (Fri)
• Vaccinations (first dose): October 26 (Tue), 27 (Wed), 28 (Thu) & 29 (Fri)
• Vaccinations (second dose): November 16 (Tue), 17 (Wed), 18 (Thu) & 19 (Fri)

JCHO Chukyo Hospital Reservations finished

• Reservations begin: October 22 (Fri)
• Vaccinations (first dose): November 8 (Mon), 10 (Wed), 16 (Tue) & 18 (Thu)
• Vaccinations (second dose): November 29 (Mon), December 1 (Wed), 7 (Tue) & 9 (Thu)

Osaka

Nanko Hospital Reservations finished

• Reservations begin: October 11 (Mon)
• Vaccinations begin: October 20 (Wed)

Reservations

• Vaccinations are by appointment only. Please call the FRESC Vaccination Reservation Help Line to make a reservation.
• Please be aware that those without a vaccination voucher or an appointment will not be able to be vaccinated, even if they go to directly to the clinic.

Items to take to the vaccination clinic

• Vaccination voucher
• Prevaccination Screening Questionnaire (the complete Japanese version of the form, including your temperature as taken on the day of your appointment)
  (Multilingual Prevaccination Screening Questionnaries can be found at the Ministry of Health, Labour and Welfare website. Please use those forms as a reference to complete the Japanese version.)
• Health insurance card (those who have one)
• Personal identification (passport, residence card, etc.)
• Prescription Record Notebook noting any prescription medication you are currently taking

On the day of your appointment

• Please be sure to wear a mask. Refrain from idle conversation at the vaccination clinic.
• Do not visit the vaccination clinic if you are experiencing any cold-like symptoms or are feeling unwell. In such cases, please call the FRESC Vaccination Reservation Help Line to cancel your appointment.
• Vaccinations are administered to the upper arm. Please wear clothing which easily exposes this area.

Clinic-specific information

JCHO Tokyo Takanawa Hospital (Tokyo) Reservations finished

• Age of eligibility: 12 years and older
  * Those under the age of 15 who wish to be vaccinated must be accompanied by their guardian (who has also signed their Prevaccination Screening Questionnaire).

Nagoya Congress Center (Nagoya) Reservations finished

• Age of eligibility: 12 years and older
  * Those under the age of 15 who wish to be vaccinated must be accompanied by their guardian (who has also signed their Prevaccination Screening Questionnaire).
• Vaccinations (first dose): October 19 (Tue) & 20 (Wed)
• Vaccinations (second dose): November 16 (Tue) & 17 (Wed)
• Free parking is not available at this location. Please use public transportation.

Fujita Health University Bantane Hospital (Nagoya) Reservations finished

• Age of eligibility: 12 years and older
  * Those under the age of 15 who wish to be vaccinated must be accompanied by their guardian (who has also signed their Prevaccination Screening Questionnaire).

JCHO Chukyo Hospital (Nagoya) Reservations finished

• Age of eligibility: 12 years and older
  * Those under the age of 15 who wish to be vaccinated must be accompanied by their guardian (who has also signed their Prevaccination Screening Questionnaire).

Nanko Hospital (Osaka) Reservations finished

• Age of eligibility: 15 years and older
  * Those between the ages of 15 to 18 must be accompanied by their guardian (who has also signed their Prevaccination Screening Questionnaire).

On-site interpreters for multiple languages* will be available during medical interviews, etc.
* Japanese, English, Chinese, Korean, Portuguese, Spanish, Thai, Vietnamese, Filipino, Nepali, Indonesian, Myanmar Language, and French

Tokyo

• JCHO Tokyo Takanawa Hospital: Pfizer Reservations finished

Nagoya

• Nagoya Congress Center: Moderna Reservations finished
• Fujita Health University Bantane Hospital: Pfizer Reservations finished
• JCHO Chukyo Hospital: Pfizer Reservations finished

Osaka

• Nanko Hospital: Pfizer Reservations finished

Two doses of the vaccine will be administered.

• Those receiving the Pfizer vaccination will have their second dose administered three weeks after the first (on the same day of the week), as is standard.
• Those receiving the Moderna vaccination will have their second dose administered four weeks after the first (on the same day of the week), as is standard.

* In general, appointments for both first and second doses will be made at the same time.

Tokyo

• JCHO Tokyo Takanawa Hospital Reservations finished
  3-10-11 Takanawa, Minato-ku, Tokyo 108-8606
  → For a map of the area, please visit the JCHO Tokyo Takanawa Hospital website.

Nagoya

• Nagoya Congress Center (Mass Vaccination Site) Reservations finished
  1-1 Atsuta-nishimachi, Atsuta-ku, Nagoya 456-0036
  → For a map of the area, please visit the Nagoya Congress Center website.
• Fujita Health University Bantane Hospital Reservations finished
  3-6-10 Otobashi, Nakagawa-ku, Nagoya 454-8509
  → For a map of the area, please visit the Fujita Health University Bantane Hospital website.
• JCHO Chukyo Hospital Reservations finished
  1-1-10 Sanjo, Minami-ku, Nagoya 457-8510
  → For a map of the area, please visit the JCHO Tokyo Chukyo Hospital website.

Osaka

• Nanko Hospital Reservations finished
  2-11-15 Kitakagaya, Suminoe-ku, Osaka 559-0011
  → For a map of the area, please visit the Nanko Hospital website.

• For more information, please refer to the following pamphlet.
  FRESC Multilingual COVID-19 Vaccination Support (PDF, in Japanese)
• Multilingual pamphlets are available below.
  English (PDF), Simplified Chinese (PDF), Traditional Chinese (PDF), Korean (PDF), Portuguese (PDF), Spanish (PDF), Vietnamese (PDF), Filipino (PDF), Thai (PDF), Indonesian (PDF), Khmer (PDF), Nepali (PDF), Myanmar Language (PDF), Mongolian (PDF), French (PDF)Sinhala (PDF), Urdu (PDF), Bengali (PDF)
• A simplified version is also available in multiple languages.
  Japanese (PDF), English (PDF), Simplified Chinese (PDF), Traditional Chinese (PDF), Korean (PDF), Portuguese (PDF), Spanish (PDF), Vietnamese (PDF), Filipino (PDF), Thai (PDF), Indonesian (PDF), Myanmar Language (PDF), French (PDF)

• These vaccinations are being administered in accordance with the Immunization Act (Special Measures for Vaccinations Against COVID-19). As per the Act, any health complications which arise as a result of receiving the vaccination will be accordingly compensated (medical fees, treatments, disability pensions, funerary fees, lump-sum payments in cases of death, etc.).
• Those who are not confident in communicating in Japanese and have questions regarding vaccination vouchers and/or the reservation system should contact the Foreign Residents Support Center (FRESC) Help Desk (PDF, in Japanese) The center may be reached by dialing 0120-76-2029 (toll free). Assistance is available in multiple languages.